Refund policy

Return & Refund Policy

Officially Obsessed Finds

At Officially Obsessed Finds, we want you to love your purchase! If something isn't right with your order, we're here to help.

30-Day Return Policy

We accept return requests within 30 days of receiving your order.

To qualify for a return, your item must be:

Unused and in its original condition.
In its original packaging, when applicable.
Accompanied by proof of purchase or an order confirmation.

To request a return, please email us at wrmorrison23@gmail.com with your order number and reason for the return.

Please do not send items back without contacting us first. If your return is approved, we will provide instructions on how and where to send your item.

Damaged, Defective, or Incorrect Items

We carefully select the products offered in our store, but we understand that sometimes things happen during shipping.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at wrmorrison23@gmail.com.

Include your order number, a description of the issue, and clear photos of the item.

We will review the issue and work with you to arrange an appropriate replacement or refund at no additional cost when the issue is confirmed.

Return Shipping Costs

For returns due to a change of mind or personal preference, customers are responsible for return shipping costs unless otherwise agreed.

If an item arrives damaged, defective, or incorrect, we will cover any required return shipping costs.

Original shipping charges, if any, are generally nonrefundable for change-of-mind returns.

Non-Returnable Items

Certain products may not be eligible for return for hygiene or safety reasons, including used or damaged items that are not defective.

Any product-specific return restrictions will be disclosed where applicable. These restrictions do not affect rights provided by applicable law.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will do our best to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, it may need to follow our standard return process.

Contact Us

If you have questions about returns, refunds, or your order, please contact: